Terms & Conditions

1. Application, Variation, and Termination

These Terms and Conditions govern the use of this website operated by Good Care, a registered NDIS service provider (ABN: 16 633 945 187, Provider Number: 431213507).

By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Good Care reserves the right to amend or update these Terms at any time without notice. Any changes will take effect immediately upon publication on this site.

We may also suspend or terminate this website or any part of it at any time without notice.

2. Privacy

Good Care is committed to protecting your privacy. Any personal information collected through our website or services will be handled in accordance with our Privacy Policy and applicable Australian privacy laws.

For more details, please refer to our Privacy Policy or contact us directly at: info@goodcare.au

3. Disclaimer and Liability

While Good Care makes every effort to provide accurate and up-to-date information, we do not guarantee the reliability, accuracy, or completeness of any material on this website.

• We do not guarantee that the website or any files available from it are free from viruses or other harmful components.
• To the extent permitted by law, Good Care excludes all liability for any loss or damage (including indirect or consequential loss) arising out of your use of or reliance on materials or information on this website.

4. Intellectual Property

All content on this website—including text, graphics, logos, and images—is the property of Good Care or is used under appropriate licenses.

You may not copy, reproduce, or reuse any content, including our logo, without prior written permission from Good Care.

Images on this site may be sourced from licensed platforms such as Shutterstock or Canva and are not to be downloaded, reused, or altered without a valid license.

5. Cookies and Website Features

This website may use cookies to enhance your browsing experience, improve site functionality, and gather analytical data such as:

• Browser and operating system used
• Date and time of access
• Pages visited
• Referring website

Cookies do not collect personal information such as your name, phone number, or email address.

You can disable cookies via your browser settings. However, doing so may affect your ability to use certain website features.

We may also use third-party services like Google Analytics to help us understand visitor interactions with our website.

6. Accessibility and Language Support

At Good Care, we are committed to accessible communication. If you need language support or assistance, please use the services below:

• For non-English speakers: TIS National - 131 450
• For people with hearing or speech loss: TTY - 1800 555 677
• Speak and Listen service: 1800 555 727

7. Governing Law

These Terms and Conditions are governed by the laws of the State of Victoria, Australia. Any disputes arising in connection with this website or these Terms shall be subject to the non-exclusive jurisdiction of the courts of Victoria.